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IranAir Website Review & Ratings + IranAir Coupons

IranAir: Products & Services

Iran Airlines is an Iranian based Air Transportation Company. It started the first passenger flight operations after World War II between two places, Tehran and the holy city of Mashhad. Soon the company took the path of growth and dominated the domestic airline market and also showed good presence in the International market. A major milestone was achieved when on February 24th, 1961 "Iranian Airways" merged with one of the market leader at that time, "Pars Airways" to form a new airline as" IranAir."

Currently, IranAir caters services to 35 international and 25 domestic destinations. The main services provided by the company are:

  • Ground Handling
  • Cargo Services
  • Training Center
  • Medical Center
  • Catering
  • Haz & Pilgrimage Services
  • Engineering & Maintenance
  • Cabin Operations

They also provide special care service for physically challenged people. They have high class aircraft and luxurious seat classes for their passengers. To search for a flight one can use their home page search engine to find suitable flight based on source, destination & date selected. Currently to book tickets, a passenger has to contact their sales offices by phone or email. Online booking is not available directly on the parent site which is quite amazing in this modern sophisticated world. Like other Airlines they also provide frequent flyer reward program called “SkyGift club”.

IranAir: Company Background

IranAir , a $750 million (2011) worth airline Service Company is Iran’s best company. It originated from Iran National Airlines Corporation. The company has a good track record throughout its development stage. Early in 1946 when it was founded by a group of businessmen to cover domestic & regional flight requirements, they didn’t know that it will be covering so many destinations and would own 51 of the latest aircrafts.

It is an IOSA registered airline company. IranAir became a full member of IATA in 1964.The company is headquartered in Mehrabad Airport, Tehran, Iran. The airline is currently headed by Farhad Parvaresh (Chairman & CEO).

IranAir: Customer Feedback & Reviews

Epinions- the world’s best consumer review services have published a review of IranAir and have marked it a 3.5 out of 5 star rating. One of the largest airline review site SkyTrax has published a list of 32 customer reviews. It gives a 5.2 out of 10 score. Destinationtravel has published a detailed editorial content about IranAir and writes “There is a big difference in Iran Air’s prices. Domestic flights are unbelievably cheap”.

DooYoo.co.uk has also published detailed reviews of customers on positive lines. One customer was found quoting “Iran Air serves Tehran from Heathrow 3 times a week, and their direct flights can be considerably cheaper, especial in Business & First class, than BA - provided you buy from the right source.” Another Europe travel comparison site has also published a rating of 3/5 for the IranAir’s services. Overall the tone of feedback received by the company is in positive lines.

IranAir: Business Credibility & Trustworthiness

Iran Air flies to many domestic and international destinations in Asia, Europe and the Middle East from quite a long time (since 1946) and has given the company the upper hand over similar Aviation Industry players who are mostly new to this business. The site’s tickets are booked through big organizations like Cleartrip.com. ‘IATA’ trust batch has been received by the company long ago, which creates a platform of trust for the company’s new customers.

Iran Air has also received a biographic listing in world’s best Encyclopedia, which shows very well company credibility & reputation. Currently the site is not listed in BBB’s directory and is also not BBB (Better Business Bureau) Accredited. The aviation company has been awarded several times for its admirable services.

They however have received Golden Award for the Most Successful Management in the Industry (2012). The Company has received an ISO 10004 Certification for quality management. EIN News has published several times news about IranAir activities, this can be found while searching for the tag ’Iran Air’ on the site.Powershow.com has also published a comparison between Iran Airline Flight 655 vs Korean Airline Flight 007. The company’s credibility is rather very high.

IranAir: Website Popularity & Google Ranking

Google Page Rank  gives the site a 6/10 rank and Alexa gives the company a popular global rank of 49644 (among 30 million domains) having 2116 links from Alexa reputed sites. This is a remarkable achievement for an Airline Company. On the Regional traffic (IR) Alexa gives 1236 Rank.

However another famous traffic ranker Quantcast has given 580,200 Rank based on US traffic. Webutation gives 100/100 grade on Google Safe browsing, Norton safeweb, Web of Trust and Child Safety analytics.

IranAir: Social Media Presence

Iran Air does not operate an official Twitter account. Its Facebook account gets updated frequently and has 8974 likes. The Google+ account for the company is also very popular among masses with +221 connections. Its LinkedIn group account is also very popular. One of the social media analyzer site gives only 70% social media popularity grade. The website’s official blog & RSS feeds could not be located. This shows the company’s failure to use social media powerful marketing tools.

IranAir: Website Security & Safety

The site has not published a direct privacy policy on the parent site but a clear-cut privacy & security policy was found on its UK counterpart, which assures user privacy online & duly protects personal information. User data is stored in a Safe Server. They are encrypting & transmitting through secure software SSL for booking tickets.

The payment information are secured by using (https ://) connection. These can be also understood from its Italian counterpart. Google Safe browsing also gives the site a safe rating.

IranAir: Pricing & Packages

Domestic flights are unbelievably cheap, while International fares are a bit expensive. The average price (one way) for the Baku-Ankara Route is €1, 261, Ankara-Dubai Route is €789.65 & Tehran - Reykjavik Route is €2637.03. There are regular flights between Tehran and Dusseldolf (€1089.73), Istanbul-Kabul (€1231.90) and Dubai-Andana (Euro 1198.99).

The company is deeply concerned with safety and uses high quality aircrafts. IranAir also has a frequent flyer program which allows cusomters to get discounted tickets. It also runs promotional offer for cheap travel deals.

IranAir: Shipping Rates & Policies

This company does not provide shipping because of the type of operation it does. Shipping is not applicable as the company provides a service accessible through online mediums and no tangible items are being sold to customers. Shipping cost or fees are therefore exempted from all charges as Iran Airlines is an Iranian based Air Transportation Company.

IranAir: Payment Methods Accepted

Since there is no direct booking system on the site, the type of payments accepted by company is unknown. They must be accepting payments through popular credit cards - Visa, MasterCard and Discover cards. Beside traditional credit card, other alternative methods like EbillMe, BillMeLater, E-Check, EFT, QPass are also not known.

Tickets can be booked by traditional methods like email/phone/sales office. The agencies, through which tickets can be booked, are accepting multiple payment methods .One can check this by visiting individual websites and entering personal information to reach checkout pages.

IranAir: Returns, Refunds & Exchange Policy

IranAir have a fair refund policy. It is recommended to cancel tickets at least 24 hours before the journey starts in order to avoid No-Show fees. Tickets purchased in Iran are only refundable in Iran. Tickets bought abroad, are refundable both in Iran and in the issuing country.

For partially used tickets, a refund amount is calculated based on flied coupons (OW/RT). For domestic tickets they have a different refund policy. More details can be availed by contacting the central customer care centers.

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